FAQ

Frequently Asked Questions

1. What size should I order?

To find the right size, please use our size chart to help you choose the right abaya size according to your measurements.

You can also refer to the product description, which will tell you whether an item runs larger or smaller.

2. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation with a tracking link that you can use to track the status of your delivery.

3. Can I change or cancel my order?

Changes or cancellations may be possible as long as your order hasn't been shipped. Please contact our customer service as soon as possible.

4. What are the shipping options and times?

We offer various shipping options, with availability and delivery times varying depending on the destination. You'll find more detailed information during the checkout process.

5. How can I pay?

We accept payments via credit card, PayPal and other common payment methods displayed during the ordering process.

6. What if the abaya doesn't fit or I don't like it?

We offer a return policy. Please read our return policy to find out how to return your abaya and the conditions for refunds.

7. How do I properly care for my abaya?

Each abaya comes with care instructions. We generally recommend hand washing or machine washing at low temperatures to preserve the quality of your abaya.

8. Do you offer custom-made abayas?

We currently do not offer custom-made abayas. Our products are based on standard sizes according to our size chart.

9. How can I contact customer service?

For further questions or support, please contact us using our contact form.